Last updated: February 2026
1. Introduction
Belentino ("we", "our", "us") is committed to protecting and respecting your privacy. This policy explains how we collect, use, and protect your personal data when you visit belentino.com or use our services.
Belentino is operated by Team, based in London, United Kingdom. For data protection enquiries, contact: info@belentino.com
2. Data We Collect
We may collect the following personal data:
- Contact information: Name, email address, phone number, and postal address when you submit a form or contact us.
- Property information: Details about properties you enquire about or submit for assessment.
- Usage data: Pages visited, time spent on site, referring pages, and browser information collected via cookies and analytics.
- Communication data: Records of correspondence when you contact us by email, phone, or through our website.
3. How We Use Your Data
We use your personal data to:
- Respond to your enquiries and provide consultations
- Deliver renovation, extension, and investment services
- Send you information about our services where you have consented
- Improve our website and user experience
- Comply with legal obligations
4. Legal Basis for Processing
We process your data on the following legal bases under the UK GDPR:
- Consent: Where you have given clear consent for us to process your data for a specific purpose.
- Contract: Where processing is necessary for the performance of a contract with you.
- Legitimate interest: Where processing is necessary for our legitimate business interests, provided these do not override your rights.
5. Data Sharing
We do not sell your personal data to third parties. We may share your data with:
- Service providers who assist in operating our website and business (e.g., hosting, email services)
- Professional advisors (e.g., structural engineers, architects) where necessary to deliver services
- Legal authorities where required by law
6. Data Retention
We retain personal data for as long as necessary to fulfil the purposes for which it was collected, typically no longer than 6 years from the end of our business relationship, unless a longer retention period is required by law.
7. Your Rights
Under the UK GDPR, you have the right to:
- Access the personal data we hold about you
- Rectify inaccurate data
- Erase your data (the "right to be forgotten")
- Restrict or object to processing
- Data portability
- Withdraw consent at any time
To exercise any of these rights, contact us at info@belentino.com.
8. Cookies
Our website uses cookies to improve your experience. See our Cookies Policy for full details.
9. Changes to This Policy
We may update this policy from time to time. Any changes will be posted on this page with an updated revision date.
10. Contact
For any questions about this privacy policy, contact: info@belentino.com
